We worry so much about the future that we fail to manage the present. We build artificial visions of the future and then expect life to match up to them. And when they inevitably don’t, we burden ourselves with disappointment and a sense of failure. We use our heads and our gut – but not our hearts, the most formidable organ of them all.
The Behaviour of Ailing Corporations
How your company behaves to any one section of its stakeholders has a direct impact on its business and outcomes – because it offers the world a window into its soul: its values, priorities, limitations, aspirations and ability to reach its outcomes.
